Privacy Policy

Privacy Policy

Last updated: 27 June 2026

ManageNow Ltd / Manage Now (“Manage Now”, “we”, “us”, “our”) respects your privacy and is committed to protecting personal data.

This Privacy Policy explains how we collect, use, store, share and protect personal data when you visit our website, contact us, register as a client, sign an authorisation, provide documents, or use our tax advisory, accountancy, bookkeeping, payroll, company, financial and advisory services.

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Irish Data Protection Act 2018, Revenue requirements, anti-money-laundering obligations and other applicable Irish legal and regulatory requirements.

1. Who we are

ManageNow Ltd provides tax advisory and accountancy services in Ireland.

Our services include Business Strategy, Incorporation, Taxation, Financial Statements, Payroll, Valuations, Business Intelligence, Mergers & Acquisitions support, Restructuring, Financial Analysis, Bookkeeping, Advisory, Revenue compliance and related services.

For privacy queries, contact:

Privacy Contact – Manage Now
Email: office@managenow.ie
Phone: 083 2000 575
Website: www.managenow.ie

Unless we tell you otherwise, Manage Now is the data controller for personal data we process in connection with client onboarding, service delivery, billing, legal compliance, anti-money-laundering checks, website enquiries and business administration.

In some limited cases, especially when processing payroll or bookkeeping data strictly on behalf of a client, we may act as a data processor under the client’s instructions. The applicable role may be confirmed in an engagement letter, data-processing agreement or written service terms.

2. Personal data we collect

The personal data we collect depends on how you interact with us and which services you request.

We may collect and process the following categories of personal data.

3. Enquiry and contact data

This may include:

• name;

• email address;

• phone number;

• business name;

• message content;

• service requested;

• preferred contact method;

• records of calls, emails, forms or messages.

4. Client onboarding and identity data

This may include:

• full name;

• date of birth;

• PPS number;

• address;

• nationality;

• occupation;

• identity documents;

• proof of address;

• electronic signatures;

• Revenue authorisation details;

• agent-link information;

• client reference numbers;

• AML verification information;

• risk assessment information;

• source-of-funds or source-of-wealth information where required.

5. Tax and Revenue data

This may include:

• Revenue registration details;

• tax reference numbers;

• PPS numbers;

• Income Tax records;

• Corporation Tax records;

• VAT records;

• RCT records;

• PAYE records;

• Capital Gains Tax information;

• tax returns;

• Revenue correspondence;

• tax liabilities;

• tax repayments;

• tax calculations;

• income and expense details;

• supporting tax documents;

• Revenue audit or compliance information.

6. Bookkeeping data

Where we provide bookkeeping services, we may process:

• invoices;

• receipts;

• purchase records;

• sales records;

• bank statements;

• bank feeds;

• payment records;

• supplier records;

• customer records;

• ledgers;

• reconciliations;

• accounting software data;

• transaction descriptions;

• supporting bookkeeping documents;

• financial records needed to maintain accurate books.

7. Payroll and employee data

Where we provide payroll services, we may process personal data relating to employees, directors, workers or contractors, including:

• name;

• address;

• PPS number;

• date of birth;

• employment details;

• pay rate;

• hours worked;

• salary or wages;

• benefits;

• deductions;

• pension information;

• Revenue Payroll Notifications;

• payslip information;

• tax credit information;

• bank details where needed for payroll;

• starter and leaver details;

• leave, absence or statutory payment information;

• payroll submission records.

8. Company, CRO and beneficial ownership data

Where we provide incorporation, company or CRO-related services, we may process:

• company name;

• company number;

• registered office;

• trading address;

• director details;

• secretary details;

• shareholder details;

• beneficial owner details;

• constitutional documents;

• CRO filing information;

• company registers;

• share information;

• corporate transaction information;

• beneficial ownership information.

9. Financial statements, advisory and analysis data

Where we provide financial statements, financial analysis, business intelligence, valuation, restructuring, strategy, M&A or advisory services, we may process:

• accounting records;

• management accounts;

• financial statements;

• projections;

• budgets;

• business plans;

• cashflow information;

• valuation information;

• debt and asset information;

• transaction information;

• business performance data;

• ownership information;

• funding or restructuring information;

• correspondence and working papers.

10. Payment and billing data

This may include:

• invoice details;

• billing contact details;

• payment status;

• payment references;

• receipts;

• transaction records;

• limited payment information.

Where payments are processed through a third-party provider, that provider may process payment information under its own terms and privacy policy.

11. Website and technical data

When you use our website, we may process:

• IP address;

• device information;

• browser type;

• operating system;

• pages visited;

• form submissions;

• server logs;

• security logs;

• cookie preferences;

• technical information required to operate and secure the website.

12. Communications data

We may retain records of:

• emails;

• letters;

• forms;

• uploaded documents;

• call notes;

• instructions;

• approvals;

• consents;

• authorisations;

• client support messages;

• complaints;

• engagement history.

13. Why we use personal data and our legal bases

We only process personal data where we have a lawful basis under GDPR.

We may rely on one or more of the following legal bases.

14. Responding to enquiries

We process enquiry and contact data to respond to questions, provide information, follow up on requests and communicate about possible services.

Legal basis: Consent and/or legitimate interests.

15. Client onboarding and AML checks

We process identity, address, PPS, company, beneficial ownership and due diligence information to verify clients, comply with anti-money-laundering obligations and decide whether we can act.

Legal basis: Legal obligation, legitimate interests and, where applicable, performance of a contract.

16. Providing tax, accountancy, bookkeeping, payroll and advisory services

We process financial, tax, payroll, bookkeeping, company and communication data to provide the services requested by you or your business.

Legal basis: Performance of a contract, steps taken before entering into a contract, legal obligation and legitimate interests.

17. Acting as Revenue tax agent

Where authorised, we may process personal data to act under TAIN 78172S and deal with Revenue on your behalf.

Legal basis: Performance of a contract, legal obligation, legitimate interests and your authorisation.

18. Preparing and submitting filings

We may process personal data to prepare, review or submit Revenue, CRO, payroll, bookkeeping, financial, tax or company filings.

Legal basis: Performance of a contract, legal obligation and legitimate interests.

19. Record keeping and compliance

We retain records to comply with tax, accounting, company, payroll, AML, legal and regulatory obligations.

Legal basis: Legal obligation and legitimate interests.

20. Billing and payment administration

We process billing and payment information to issue invoices, process payments, manage accounts and recover unpaid fees.

Legal basis: Performance of a contract and legitimate interests.

21. Security and fraud prevention

We process technical, security and communication data to protect our website, systems, clients and business from fraud, cyber threats, unauthorised access, misuse and unlawful activity.

Legal basis: Legitimate interests and legal obligation.

22. Marketing

We may send marketing communications where permitted by law, such as where you have consented or where another lawful basis applies.

You can opt out of marketing at any time.

Legal basis: Consent and/or legitimate interests, where applicable.

23. PPS numbers

We process PPS numbers only where necessary and lawful, including for tax, Revenue, payroll, accountancy, bookkeeping, AML, identity verification or compliance purposes.

We do not use PPS numbers for unrelated purposes.

24. Special category data

We do not normally request special category data. However, special category data may appear in documents you provide to us, for example payroll records, employment records, medical-related tax relief documents, legal records or other supporting documents.

Where special category data is processed, we do so only where permitted by law, where necessary for legal or tax purposes, or where explicit consent is required and has been provided.

25. Personal data about third parties

You may provide us with personal data about employees, directors, shareholders, beneficial owners, customers, suppliers, contractors, family members or other third parties.

You must ensure that you are legally entitled to provide this personal data to us and that any required notices or permissions have been provided.

26. Who we share personal data with

We do not sell personal data.

Where necessary, we may share personal data with:

• Revenue Commissioners;

• Companies Registration Office;

• Register of Beneficial Ownership;

• Irish public authorities, regulators or law-enforcement bodies where required;

• banks and payment processors;

• accounting software providers;

• bookkeeping software providers;

• payroll software providers;

• CRM and document management providers;

• electronic signature providers;

• identity verification and AML providers;

• cloud hosting providers;

• email and IT providers;

• cybersecurity providers;

• professional advisers;

• accountants, tax advisers, legal advisers, auditors or consultants assisting with your file;

• subcontractors or external professionals engaged to support service delivery;

• courts, regulators or authorities where required by law;

• debt collection or legal service providers where fees remain unpaid.

Where a third-party processor processes personal data on our behalf, we use appropriate data-processing arrangements where required by GDPR.

27. International transfers

We aim to use service providers located in the European Economic Area where possible.

If personal data is transferred outside the EEA, we will use an appropriate lawful transfer mechanism, such as an adequacy decision, Standard Contractual Clauses or another safeguard permitted by GDPR.

28. How long we keep personal data

We keep personal data only for as long as necessary for the purposes for which it was collected and to comply with legal, tax, accounting, payroll, company, AML, professional and regulatory obligations.

In general:

• enquiry data that does not become a client file is kept only for as long as needed to respond and manage follow-up;

• client files, accounting records and tax records are generally kept for at least six years;

• bookkeeping records and supporting financial documents are generally kept for at least six years where required for tax and accounting purposes;

• VAT, tax, audit, inquiry, appeal, claim or investigation-related records may be kept for longer where required until the matter is finalised;

• payroll records may be retained for the period required by tax, employment, payroll and accounting laws;

• AML identity and verification records are generally retained for the legally required AML retention period after the end of the business relationship, unless a longer period is required or permitted by law;

• company and CRO records may be retained for as long as necessary for company, tax, legal or regulatory purposes;

• complaint, dispute, audit, insurance or legal records may be retained for longer where necessary.

When records are no longer required, we securely delete, destroy or anonymise them.

29. How we protect personal data

We use appropriate technical and organisational measures to protect personal data, including:

• access controls;

• password protection;

• multi-factor authentication where available;

• secure systems;

• secure backups;

• restricted access to client files;

• confidentiality obligations;

• document minimisation;

• secure deletion or destruction where appropriate;

• security monitoring where appropriate.

No system is completely secure, but we take reasonable steps to protect personal data from unauthorised access, loss, misuse, alteration or disclosure.

30. Your data protection rights

Subject to legal limits, you have the following rights under GDPR:

• the right to access your personal data;

• the right to correct inaccurate or incomplete personal data;

• the right to request deletion of personal data;

• the right to restrict processing;

• the right to object to processing;

• the right to data portability;

• the right to withdraw consent where processing is based on consent;

• the right not to be subject to certain solely automated decisions;

• the right to complain to the Irish Data Protection Commission.

We may not be able to delete or restrict data where we must retain or process it to comply with tax, accounting, payroll, AML, company, legal or regulatory obligations.

To exercise your rights, contact office@managenow.ie.

31. Cookies

Our website may use strictly necessary cookies to make the website function correctly, keep it secure, remember essential settings and provide services requested by users.

Strictly necessary cookies do not require consent.

If we use analytics, advertising, marketing, tracking or other non-essential cookies, we will request consent before setting them unless the law allows otherwise.

You can manage or withdraw cookie consent through the cookie banner, where available, or through your browser settings.

32. Data breaches

If a personal data breach occurs, we will assess the nature and risk of the breach and take appropriate action.

Where required by law, we will notify the Irish Data Protection Commission within the required timeframe and notify affected individuals where the breach is likely to result in a high risk to their rights and freedoms.

33. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, content or policies of third-party websites.

You should review the privacy policies of third-party websites before providing personal data to them.

34. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website.

Changes apply from the date they are published unless otherwise stated.

35. Contact

For privacy queries or to exercise your data protection rights, contact:

Privacy Contact – Manage Now
Email: office@managenow.ie
Phone: 083 2000 575
Website: www.managenow.ie