Terms & Conditions

Terms & Conditions

Last updated: 27 June 2026

These Terms & Conditions (“Terms”) govern the use of the ManageNow Ltd / Manage Now website and the provision of services by ManageNow Ltd / Manage Now (“Manage Now”, “we”, “us”, “our”) to clients.

By using our website, submitting an enquiry, registering as a client, signing an authorisation, accepting a quotation, paying an invoice, providing documents, or instructing us to begin work, you agree to these Terms.

These Terms should be read together with any engagement letter, quotation, invoice, proposal, authorisation form, privacy policy, service-specific terms, or written instructions agreed between you and Manage Now.

1. About Manage Now

ManageNow Ltd provides tax advisory and accountancy services in Ireland.

Our services include, but are not limited to:

• Business Strategy;

• Incorporation;

• Taxation;

• Financial Statements;

• Payroll;

• Valuations;

• Business Intelligence;

• Mergers & Acquisitions support;

• Restructuring;

• Financial Analysis;

• Bookkeeping;

• Advisory;

• Revenue registration and Revenue compliance;

• Income Tax, Corporation Tax, VAT, RCT, PAYE and related tax support;

• CRO and company-related support;

• other tax, accountancy, bookkeeping, payroll and business support services.

Contact details:

Manage Now
Email: office@managenow.ie
Phone: 083 2000 575
Website: www.managenow.ie

2. Scope of services

The exact services we provide to you will depend on what is agreed in writing. This may be confirmed by an engagement letter, quotation, invoice, email, online registration form, authorisation form, or other written instruction.

Information on our website is general information only. It does not constitute tax, legal, accounting, financial, investment, employment, pension, immigration, insolvency, insurance, or regulated financial advice unless we expressly agree in writing to provide advice for your specific circumstances.

We will provide our services with reasonable skill and care. However, we do not guarantee any specific Revenue outcome, refund, tax saving, registration approval, CRO decision, appeal result, business result, funding result, investment outcome, restructuring outcome, valuation outcome, or financial result.

3. Engagement letters and priority of documents

Where we issue an engagement letter, quotation, proposal, invoice, authorisation form, or service-specific agreement, that document forms part of the agreement between you and Manage Now.

If there is any conflict between these Terms and a signed engagement letter or service-specific written agreement, the engagement letter or service-specific written agreement will take priority for that engagement.

4. Authorisation to act as Revenue tax agent

ManageNow Ltd operates under TAIN 78172S.

Where you authorise us to act as your Revenue tax agent, representative, or agent link, you authorise ManageNow Ltd to deal with Revenue on your behalf for the tax heads and services agreed with you. These may include Income Tax, Corporation Tax, VAT, RCT, PAYE/PRSI, registrations, returns, claims, correspondence, compliance matters, audits, reviews, repayments, liabilities, and other Revenue-related services.

You confirm that:

• you have authority to appoint us as agent;

• the details and documents provided to us are complete, accurate and truthful;

• any electronic signature, online authorisation, written instruction or consent you provide may be relied on by us;

• we may act on your behalf until the authorisation is revoked, suspended, expired, or the engagement is terminated;

• you remain responsible for the accuracy and completeness of all information submitted to Revenue.

You may revoke our Revenue authorisation at any time. Revocation does not remove your obligation to pay for work already completed or costs already incurred.

5. Client responsibilities

You are responsible for:

• providing complete, accurate and truthful information;

• providing all documents, explanations and records on time;

• checking and approving returns, accounts, payroll, bookkeeping reports, tax calculations, financial statements, filings and submissions before they are finalised or submitted;

• keeping proper books, records and supporting documents as required by Irish law;

• retaining original documents and supporting records for the required statutory period;

• meeting your tax, Revenue, CRO, payroll, employment and legal obligations;

• notifying us promptly of any change in your personal, business, tax, payroll, employment, company, bank, contact or Revenue circumstances;

• ensuring that information provided about employees, directors, shareholders, beneficial owners, customers, suppliers, contractors or other third parties is provided lawfully;

• paying our fees on time.

We are not responsible for penalties, interest, surcharges, rejected filings, incorrect filings, missed deadlines, Revenue issues, CRO issues, payroll errors, bookkeeping errors, or other losses caused by late, incomplete, inaccurate, false or misleading information provided by you or on your behalf.

6. Record keeping

Where we assist with tax, accounting, bookkeeping, payroll or company records, you remain ultimately responsible for keeping proper records and retaining original supporting documents as required by law.

Where we keep, process or organise records on your behalf, we do so for the purpose of providing agreed services. This does not remove your responsibility to retain complete and accurate records.

Business and tax records must generally be kept for at least six years. Some records may need to be kept longer where there is a Revenue inquiry, investigation, appeal, claim, dispute, legal matter, or other ongoing issue.

7. Bookkeeping services

Where we provide bookkeeping services, we may process, organise, record and reconcile financial records, including invoices, receipts, sales records, purchase records, bank statements, bank feeds, supplier records, customer records, payment records, ledgers, accounting software data and supporting documents.

You remain responsible for:

• the completeness and accuracy of your business records;

• providing all records and explanations required for the bookkeeping service;

• retaining original records and supporting documents;

• reviewing bookkeeping reports and notifying us of errors or missing information;

• complying with Revenue record-keeping obligations.

Unless expressly agreed in writing, bookkeeping services do not include statutory audit, fraud investigation, forensic accounting, legal advice, investment advice, employment law advice, or a guarantee that all transactions are complete where the underlying records have not been provided.

8. Payroll services

Where we provide payroll services, you are responsible for giving us complete and timely payroll information, including employee details, PPS numbers, pay rates, hours, benefits, deductions, starters, leavers, absences, pensions, tax credit information, Revenue Payroll Notifications and any other information needed to operate payroll correctly.

You remain responsible for:

• employment contracts and employment law compliance;

• correct employee classification;

• wage and working-time compliance;

• holiday pay, sick pay and other employment entitlements;

• providing payroll changes before agreed cut-off times;

• reviewing payroll reports and notifying us of errors before payroll is finalised.

Payroll services do not constitute employment law advice unless expressly agreed in writing.

We are not responsible for payroll errors, Revenue payroll issues, underpayments, overpayments, employment claims, penalties or missed deadlines caused by late, inaccurate or incomplete information provided by you.

9. Taxation and Revenue services

Where we provide tax services, we may assist with Revenue registrations, tax returns, VAT, RCT, PAYE, Income Tax, Corporation Tax, Capital Gains Tax, tax compliance, tax planning, Revenue correspondence, Revenue audits, claims, repayments, tax calculations and related matters.

You remain responsible for:

• the accuracy and completeness of all tax information;

• approving returns, claims and submissions before filing;

• paying taxes, interest, penalties and liabilities due;

• informing us of all taxable income, assets, transactions, liabilities and relevant circumstances.

We do not guarantee that Revenue will accept a tax position, claim, refund, deduction, registration, repayment, relief or appeal.

10. Financial statements and accounts

Where we prepare financial statements, management accounts or other accounting reports, we rely on the information, records and explanations provided by you.

Unless expressly agreed in writing, our work does not constitute a statutory audit, independent assurance engagement, fraud review or forensic investigation.

You are responsible for approving the final accounts and confirming that the information provided is complete and accurate.

11. Incorporation and company services

Where we assist with incorporation, CRO filings, company changes, company registers, director or shareholder matters, beneficial ownership information or related company services, you are responsible for providing accurate company, director, shareholder and beneficial ownership details.

We do not guarantee that the Companies Registration Office, Register of Beneficial Ownership, Revenue or any other authority will accept, approve or process a filing within any particular timeframe.

Where trust or company service provider obligations, anti-money-laundering obligations or additional due diligence requirements apply, you agree to provide all information requested.

12. Advisory, strategy, valuation, restructuring, business intelligence and financial analysis

Where we provide advisory, strategy, valuation, restructuring, business intelligence or financial analysis services, our work is based on the information available to us at the time and on assumptions stated or reasonably relied upon.

Such services are intended to support business decision-making. They do not guarantee business success, investment performance, funding approval, sale completion, acquisition completion, tax outcome, profitability, restructuring success, or any specific financial result.

You remain responsible for final business decisions and for obtaining legal, investment, banking, insurance, pension, employment, insolvency or regulated financial advice where needed.

13. Anti-money-laundering and client due diligence

We may be required by law to carry out client due diligence, identity verification, beneficial ownership checks, source-of-funds checks, sanctions screening, politically exposed person checks, ongoing monitoring and other anti-money-laundering procedures.

You agree to provide any documents or information we reasonably request, including identification, proof of address, PPS number, company documents, beneficial ownership details, source-of-funds information, source-of-wealth information and explanations of transactions.

We may refuse to begin work, pause work, terminate the engagement, or make reports to the relevant authorities where required or permitted by law.

We may not be able to tell you if we have made a suspicious transaction report or taken certain anti-money-laundering related steps where disclosure is prohibited by law.

14. Electronic signatures, online forms and digital instructions

Where you submit an online form, tick a consent box, sign electronically, upload documents, send instructions by email, or approve a document digitally, you confirm that:

• the information is accurate;

• the signature or approval is genuine;

• you are authorised to act for the person, company or business concerned;

• we may rely on that instruction, signature or approval.

We may require additional verification before acting on an instruction.

15. Fees, invoices and payment

Our fees will be communicated by quotation, engagement letter, invoice, price list, email, online form or other written communication.

Unless otherwise agreed:

• fees are payable when invoiced;

• we may request payment in advance;

• we may pause or refuse work if fees remain unpaid;

• recurring services may be billed weekly, monthly, annually or per engagement;

• work outside the agreed scope may be charged separately;

• urgent work may incur additional fees;

• third-party fees, CRO fees, Revenue charges, software fees, payment processing fees, legal fees or other external costs may be charged separately.

All fees are stated exclusive of VAT unless expressly stated otherwise.

16. Refunds and cancellation

If you cancel before we begin work, we may refund fees paid, less payment processing costs, administrative costs and any costs already incurred.

Once work has started, fees may be non-refundable or partly refundable only at our discretion, depending on the work completed, time spent, costs incurred, and whether any advice, report, registration, return, filing, payroll, bookkeeping work, financial statement or submission has already been prepared or provided.

If you are a consumer and you purchase services online or remotely, you may have a statutory cancellation right during the applicable cooling-off period. If you expressly ask us to begin work before the cooling-off period ends, you may be required to pay for work completed up to the point of cancellation. If the service has been fully performed with your express consent before the cooling-off period ends, you may lose the right to cancel.

Nothing in these Terms affects mandatory consumer rights.

17. Deadlines

You must provide information, documents, approval, authorisation and payment in sufficient time before any deadline.

We are not responsible for missed deadlines where you provide information, documents, authorisation, approval or payment late, incomplete or inaccurately.

We may decline urgent work where we consider that there is insufficient time to complete it properly.

18. Third-party software and service providers

We may use third-party software and service providers for accounting, bookkeeping, payroll, tax, CRM, email, electronic signatures, document storage, identity verification, payment processing, website hosting, cloud systems, IT support, cybersecurity and other business purposes.

We are not responsible for outages, delays, errors, data loss or service interruptions caused by third-party providers except where caused by our own failure to take reasonable care.

You may also be required to comply with the terms and privacy policies of third-party platforms used in connection with our services.

19. Confidentiality

We will keep your information confidential except where disclosure is necessary to provide the services, authorised by you, required by law, required by Revenue, CRO, a regulator, a court, a professional adviser, a payment provider, a software provider, or necessary to protect our rights or comply with legal obligations.

20. Data protection

We process personal data in accordance with our Privacy Policy, GDPR and applicable Irish data protection law.

You agree that any personal data you provide to us about employees, directors, shareholders, beneficial owners, customers, suppliers, contractors or other third parties has been collected and shared lawfully.

Where necessary, separate data-processing terms may apply, particularly for payroll and bookkeeping services.

21. Intellectual property

All content on our website, including text, graphics, icons, layout, documents, templates, branding and logos, belongs to us or is licensed to us.

You may not copy, reproduce, adapt, publish, sell, distribute or use our website content or materials without written permission.

Reports, templates, spreadsheets, calculations, training materials, advice notes, policies and documents prepared by us remain our intellectual property unless otherwise agreed in writing. You may use them only for the purpose for which they were provided.

22. Professional limitations

Our services are based on the information provided to us and the law, guidance and practice available at the relevant time.

Unless expressly agreed in writing, we do not provide:

• statutory audit services;

• regulated financial advice;

• investment advice;

• legal advice;

• employment law advice;

• pension advice;

• insurance advice;

• immigration advice;

• insolvency practitioner services;

• forensic investigation services.

You should obtain specialist professional advice where required.

23. Limitation of liability

To the maximum extent permitted by law, we are not liable for:

• losses caused by inaccurate, incomplete, late or misleading information provided by you or a third party;

• Revenue, CRO, bank, software provider or third-party delays;

• penalties, interest or surcharges caused by client delay, omission or error;

• loss of profit, loss of business, loss of opportunity, loss of goodwill or indirect loss;

• business decisions made by you;

• tax positions, claims or filings not accepted by Revenue;

• matters outside the agreed scope of work;

• technical failures outside our reasonable control;

• failure by you to retain original records or supporting documents;

• payroll or bookkeeping errors caused by missing or incorrect information.

Nothing in these Terms limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or wilful misconduct.

24. No guarantee of outcome

We will provide services with reasonable skill and care. However, we do not guarantee:

• Revenue refunds;

• tax savings;

• registration approvals;

• acceptance of tax positions;

• successful appeals;

• CRO acceptance;

• business growth;

• funding approval;

• investment outcomes;

• valuation acceptance;

• acquisition completion;

• restructuring success;

• financial results.

25. Suspension and termination

You may terminate the engagement by written notice at any time.

We may suspend or terminate the engagement where:

• fees are unpaid;

• required documents, approvals or information are not provided;

• information appears false, incomplete or misleading;

• AML or identity checks cannot be completed;

• there is a conflict of interest;

• continuing would breach law or professional obligations;

• there is abusive, threatening or inappropriate conduct;

• we are required or permitted to do so by law;

• continuing would create unacceptable legal, regulatory, professional or commercial risk.

Fees remain payable for work completed and costs incurred up to termination.

26. Website use

You agree not to misuse our website, interfere with its security, attempt unauthorised access, upload harmful material, copy content without permission or use the website for unlawful purposes.

We may suspend or restrict access to the website or online forms for security, maintenance, operational or legal reasons.

27. Complaints

If you are unhappy with our service, please contact us at office@managenow.ie so we can review the matter.

We will aim to deal with complaints fairly and promptly.

28. Changes to these Terms

We may update these Terms from time to time. The latest version will be available on our website.

Changes apply from the date they are published unless otherwise stated.

29. Governing law and jurisdiction

These Terms are governed by the laws of Ireland.

The Irish courts have jurisdiction over disputes arising from these Terms or our services, unless mandatory consumer law provides otherwise.

30. Contact

Questions about these Terms should be sent to:

Manage Now
Email: office@managenow.ie
Phone: 083 2000 575
Website: www.managenow.ie